When booking a holiday with us, there will be a contract between yourself and Amanda and Darren Linney. The person making the booking accepts the contract on behalf of all members detailed within the booking and is responsible for making sure they adhere to our booking terms and conditions.
Amanda and Darren Linney and Peter Bull Holiday Resorts Ltd. operate family parks, catering for couples and families only. We do not accept all male, all female or mixed groups unless by prior arrangement. Even numbered mixed parties will only be accepted at our discretion and a security deposit may be required. You will need to contact us directly to organise this Amanda and Darren Linney and Peter Bull Holiday Resorts Ltd. has the right to cancel any type of booking at any time if prior agreement has not been made.
A minimum booking deposit of £50 for your holiday caravan is required.
Your balance due must be paid 42 days (6 weeks) prior to your arrival as detailed on your booking invoice. Bookings that fall within a 42 day period prior to your arrival will require payment in full at time of booking. Please note, if your balance or deposit due is not paid by the date detailed on your booking form, we will assume that you wish to cancel your holiday and may re-sell the holiday to another customer.
Your booking will be made in accordance with the details confirmed at the time of booking. Your booking will be non-transferable. If you wish to make an alteration to your booking we will, within reason, endeavour to accommodate your request but no guarantee can be given. An administration fee of £20 will be charged for making any alterations to your booking and increased rates may apply for altered accommodation and or timings. Once a contract has been made it cannot be transferred to anyone else or changed without our agreement.
Please note, if you wish to cancel your booking, any payment paid is non-refundable. We strongly advise that you take out holiday insurance to protect against any potential loss of deposit paid
Children must be supervised at all times, including during children’s activities, clubs and entertainment programmes. You should take particular care and supervision around the swimming pool areas and roadways.
Only those people listed on your booking can occupy the accommodation and use the facilities on-park. If this legal requirement is not met, your booking will be terminated and you will be asked to leave with no refund made. If you have any friends who wish to visit you during your stay, please contact us.
Our holiday caravan is strictly non-smoking. As per government legislation, it is illegal to smoke inside enclosed public buildings, therefore outside smoking areas are provided around our parks. We cannot guarantee smoke free accommodation or any holiday caravan to be allergy free.
You are liable for any damage caused to your holiday caravan during the period of hire and may be charged should this occur. If it is not practical or possible, we retain the right to enter your accommodation without prior notice should special circumstances or emergencies arise, for example if repairs need to be carried out. All guests are expected to treat our holiday caravan and park facilities with care so that others may continue to enjoy them. Any accidental damage must be reported to us immediately in order to make necessary repairs or replacements as soon as possible. Caravan will be inspected at the end of a stay.
The check-in time is 14.00pm . We ask that you vacate accommodation by 11.00am on the day of departure. For non-arrivals, unless we are previously notified, accommodation unclaimed by 8.00am on the day after your holiday start date will be treated as a cancelled booking and the accommodation may be re-let. You are obliged to leave everything in a clean and tidy condition and you are responsible for any damage done or loss encountered during your stay.
Most dogs are welcome in our caravan and on the park, with a maximum number of two per unit. Dogs listed under the Dangerous Dogs Act 1991 are prohibited from entering our parks. There is an additional charge of between £30-40 per stay to bring up to two pets in your holiday caravan.
Guide dogs assisting visually impaired or special needs guests are exempt from these charges; please advise accordingly at time of booking. Pets must be kept on a lead, under control of a reasonable adult, wear a collar with identity tag and not be left unattended. Pet owners are responsible for keeping their pets under control and must be considerate to other holiday guests at all times.
At the end of your holiday please ensure you leave your accommodation in a clean and tidy condition. You are responsible for any damage to your caravan during your stay.
You are responsible for any personal possessions on the park, in your car or accommodation .We are unable to accept liability for any loss or damage during your holiday period.
We reserve the right to alter or withdraw amenities, facilities or any activities without prior notice where reasonably necessary due to repairs, maintenance, weather conditions and circumstances beyond our control. Opening times may be limited outside the main holiday season. Certain facilities and activities are subject to an additional cost. Certain facilities have age restrictions. Some facilities may be restricted to peak periods only, please check at the time of booking.
The speed limit on our parks is 5mph and must be adhered to at all times. Where applicable, vehicles may be parked next to the holiday accommodation provided.
Our parks are primarily used by families and children; therefore we ask that you and all party members are respectful of this. Any noisy, offensive or inappropriate behaviour or actions likely to cause harm or offence to other guests or members of staff will not be tolerated. We reserve the right to refuse entry to any person deemed by the management team not to comply with these standards of behaviour. Please note we operate CCTV cameras for crime prevention and safety reasons.
In exceptional circumstances we may have to cancel a booking. If we do, we will inform you as soon as possible and you will be offered a full refund or alternative holiday arrangements.
We will do everything possible to provide you with an acceptable standard of accommodation. However, if there is a problem please report it immediately to us when remedial action, as appropriate, will be taken. We will endeavour to resolve the problem as quickly as possible.
In accordance with the UK licensing act, alcohol can only be sold to persons aged 18 or over. Proof of age identification may be requested when purchasing alcohol.